Busy Bee has a return policy on hard goods only. Items must be returned
within one month of purchase, in original condition, and with the
original receipt.

We sell only the highest quality plant material. We feel confident
enough about what we sell that we do not offer any sort of warranty on
plant material. If a plant does not meet Busy Bee standards, it does not
go out for sale. Unfortunately, after the plant leaves our care, we
cannot control what happens to it. Whether it never got planted, you
forgot to water it a few too many times, you watered every day until it
drowned, a shade plant was planted in full sun, or it was planted
incorrectly, those are just a few examples of things we cannot control.
Our trees and shrubs are sourced from only northern nurseries in states
such as Minnesota and Wisconsin, so the plant material is very hardy for
our area. Unlike other businesses, we do not add in the cost of the
warranty to the retail price of the plant. Instead, we've chosen to sell
our plants at a reasonable price. If you have questions about the care
of your plants or concerns about them, you can contact Busy Bee via
email or phone.